Job Description

The USGA is a mission-based golf organization whose purpose is to unify the golf community through handicapping and grassroots programs; to showcase the game’s best talent through the U.S. Open, U.S. Women’s Open and 13 other national championships and our museum; to provide unbiased global governance with The R&A through the playing, equipment and Amateur Status rules; and to advance issues important to golf’s future, with a focus on driving sustainability, accessibility and inclusion. As a nonprofit association, our work and our team are driven to act for the good of the game. The USGA’s headquarters are located in Liberty Corner, NJ, with a recently opened campus in Pinehurst, NC. For more, visit usga.org. 

About this role: 

The Building Technician is responsible for managing the day-to-day operations and maintenance functions at the USGA’s new Pinehurst, NC campus, ensuring the facility functions without problems. The campus includes a 28,295 square foot Test Center/Administrative building, along with an 18,165 square foot Visitor Center, housing the World Golf Hall of Fame, and externally includes outdoor gardens, restored Pine Grove, and event lawn space. As a newly constructed campus, the Building Technician will be responsible for establishing and managing service contracts, developing policy and procedure, and providing facilities’ support to the users of the administrative building. 

What you'll do:

• Lead and provide maintenance and repairs of electrical, plumbing, HVAC, generator, fire and life safety, security, carpentry, painting, and other building systems.
• Conduct daily inspections of all building systems, equipment, and grounds to ensure they are performing and operating as designed. Coordinate both planned, as needed, and/or emergency services and repairs.
• Establish and manage service contracts and vendors, such as, trash removal, grounds, irrigation, first aid cabinets, fire and life safety, state and regional statutory testing, etc. Ensure all pertinent documents, certificates of insurance, W-9’s, safety data sheets, etc., are on file.  Monitor vendor and systems performance to demonstrate achievement of agreed-upon service levels.
• Satisfactorily complete, training to facilitate support maintenance of HVAC, boiler, fire and safety, electrical and generator operations. 
• Review all equipment, furnishings, appliance manuals for care and maintenance schedules, establishing overall campus-wide schedule with regular and preventative tasks tracked in a Computerized Maintenance Software program. 
• Maintain a high level of customer service and occupant satisfaction by ensuring the interior buildings and exterior building envelopes and grounds are clean, well-maintained, well-organized and free of defects and debris.  
• Provide support for setups and catering for events and meetings.  
• Assist in the management the operating budget at or below plan, providing monthly variance reporting and explanations.
• Participate in the management of off-site storage space. 
• Implement moves, adds and changes. 
• Provide general assistance to the World Golf Hall of Fame Welcome Center and Merchandise shops, as needed.   
• Provide shipping and receiving/mailroom assistance, as needed.

Where you'll be: 

• This role is based at our newly opened campus in Pinehurst, NC. The role will be in person 5 days per week. The Building Technician will respond to after-hours emergencies, as necessary. 

What you bring:

• High school diploma or equivalent required.  
• 5+ years of experience in a similar Facilities/Maintenance role. 
• Extensive knowledge of building systems such as plumbing, electrical, and HVAC. 
• Excellent analytical and problem-solving skills.  
• Ability to identify issues and determine repairs that are needed.
• Ability to plan maintenance schedules for building systems.
• Proficient with Microsoft Office Suite or similar software.  
• Must be able to traverse property and facility to diagnose building issues and plan repairs or maintenance. 
• Must be physically able to perform repairs when needed.  
• Must be able to lift 40 pounds at a time.  
• Valid Drivers’ license. 

What the USGA brings: 

• Comprehensive medical, dental, and vision benefits, including a zero cost medical plan offered for all full-time employees
• Retirement plans, with a generous annual contribution from the USGA
• Suite of programs to promote physical, emotional, and financial well-being
• Generous bank of paid time off, plus the week between Christmas and New Years Day off
• Off-site team building events
• Professional development opportunities

The USGA is an equal opportunity employer. Our organization believes we are stronger by embracing our diverse backgrounds and perspectives, promoting equity so all teammates can excel and grow in their careers, and fostering experiences to drive inclusion in our workplace and game. Golf is a game for everyone, and you are always welcome.

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