Job Description An employer is seeking a User Experience Researcher to join an incredible team leading a major public health technology initiative. This individual will be responsible for conducting user research as part of the user experience design team to drive forward the UX/UI strategy across a number of large scope products. This individual will work closely with users as well as customer/internal stakeholders to conduct ethnographic research to inform the user journey in a human centered design approach. The ideal candidate will have strong experience in both qualitative and quantitative research methodologies, will have a strong understanding of accessibility standards, and has proven expertise in consulting and/or supporting B2B2C products. Additional responsibilties include: Conduct extensive Human Centered Design research, including interviews, surveys, usability tests, and focus groups. Carry out testing and analysis to gather qualitative and quantitative data and feedback Take research findings and synthesize results into digestable insights and opportunities Work closely with users and product stakeholders on research methodology and design approach Provide key insights and critiques of wireframe designs based on user feedback and research analysis Maintain multiple work streams across all products in design/development Leverage JIRA to manage/organize design backlog Collaborate with designers and product managers to translate research findings into actionable design recommendations. Champion user-centered design principles and advocate for the user throughout the product development lifecycle. Travel monthly to Sacramento for multi-day collocation Rate: $104,000 - $141,440 annual We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Skills and Requirements 3+ years of experience as a UX Researcher. Strong experience and proficiency with human centered design research approaches Experience planning and conducting user research studies, including usability testing, interviews, surveys, and ethnographic research. Previous experience in one or more of the following: SaaS product research, Consulting, B2B2C product research Excellent communication skills: Able to lead discussions with users and product stakeholders, collaborate cross-functionally across different teams, communicate efficiently with decisionmakers Demonstrated experience working in a fast-paced agile environment. Ability to travel up to 3-4 days a month to Sacramento. Bachelor's degree in Graphic Design, HCD, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Experience researching data driven dashboards and reporting. West coast applicants strongly preferred null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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