Job Description

The Studio Associate position is responsible for providing excellent customer service, assisting in the upkeep of the studio, working safety and maintaining a high performance workplace.

Essential Duties and Responsibilities 

• Greet, assist and direct customers 
• Provide accurate information to guests regarding products, features, pricing, etc 
• Ensure shelving is well stocked, organized and pulled forward 
• Use the registers to handle all cash and credit card transactions properly, keeping the register neat and organized
• Answer the phone in a polite and efficient manner: Our standard greeting is “Good morning/afternoon/evening, The Firestone”
• Keep the studio spotless. The cleanliness of the studio is directly dependent on our efforts. We encourage constant and regular wipe-downs even during the busiest of times. Working in a messy area significantly decreases our efficiency. Please always clean up after yourself and work as a team. 
• Maintain supplies of paper towels, toiletries, tissue paper, etc. Replenish the paint station and keep this area neat and orderly. 
• Maintain the cleanliness of our guest area. Wipe down tables, sweep and mop to keep our studio welcoming and inviting for our guests! 
• Lead parties in an efficient and confident manner within the timeframe of the scheduled event
• Put away orders as they arrive 
• Maintain a clean, professional appearance
• Contribute to the team atmosphere by learning from your teammates

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