Job Description

Location: Reston, VA (Remote)

Sr. ITAM/ServiceNow Specialist

Sr. ServiceNow ITOM/Discovery Specialist

Sr. ServiceNow Custom App Developer

Job Title: Sr. ITAM/ServiceNow Specialist

Job Summary:

We are seeking a highly skilled and experienced Sr. ITAM/ServiceNow Specialist to join our team. The ideal candidate will have extensive experience in implementing ServiceNow's Software Asset Management (SAM) Pro and Hardware Asset Management (HAM) Pro modules across multiple clients. This role requires a deep understanding of IT Asset Management (ITAM) principles, ServiceNow development, and relevant certifications.

Key Responsibilities:

• Implementation and Configuration:
  • Lead the implementation and configuration of ServiceNow SAM Pro and HAM Pro modules.
  • Customize and develop ServiceNow applications and facilitate integration with other enterprise systems.
• Client Engagement:
  • Collaborate with internal stakeholders to understand ITAM requirements and provide tailored solutions.
  • Conduct workshops and training sessions for teams to ensure effective use of ServiceNow ITAM solutions.
• Technical Expertise:
  • Develop and maintain technical documentation related to ServiceNow ITAM implementations.
  • Troubleshoot and resolve technical issues related to ServiceNow ITAM modules.
• Continuous Improvement:
  • Stay updated with the latest ServiceNow features and ITAM best practices.
  • Propose and implement improvements to existing ITAM processes and solutions.

Qualifications:

• Experience:
  • Proven experience in implementing ServiceNow SAM Pro and HAM Pro modules at multiple client sites.
  • Strong background in IT Asset Management and ServiceNow development.
• Certifications:
  • ServiceNow Developer Certification.
  • ITAM ServiceNow Certification.

Job Title: Sr. ServiceNow ITOM/Discovery Specialist

Job Summary:

We are looking for a Sr. ServiceNow ITOM/Discovery Specialist with extensive experience in implementing ServiceNow Native Discovery and AWS Cloud Discovery. The ideal candidate will be certified in ServiceNow Discovery and possess a strong background in IT Operations Management (ITOM).

Key Responsibilities:

• Implementation and Configuration:
  • Lead the implementation of ServiceNow Native Discovery and AWS Cloud Discovery.
  • Configure and customize discovery solutions to meet organizational needs.
• Technical Expertise:
  • Develop and maintain technical documentation for discovery processes.
  • Troubleshoot and resolve issues related to ServiceNow Discovery.
• Collaboration:
  • Work closely with IT teams to ensure accurate asset and configuration data.
  • Provide training and support to team members on discovery tools and processes.
• Continuous Improvement:
  • Stay updated with the latest ServiceNow ITOM features and best practices.
  • Propose enhancements to improve discovery accuracy and efficiency.

Qualifications:

• Experience:
  • Proven experience in implementing ServiceNow Native Discovery.
  • Experience with ServiceNow AWS Cloud Discovery.
• Certifications:
  • Certified in ServiceNow Discovery.

Job Title: Sr. ServiceNow Custom App Developer

Job Summary:

We are seeking three experienced Sr. ServiceNow Custom App Developers to join our team. The ideal candidates will have extensive experience in custom/scoped app development and integrating ServiceNow with third-party products using APIs, JDBC, and other methods.

Key Responsibilities:

• Custom App Development:
  • Design, develop, and implement custom and scoped applications on the ServiceNow platform.
  • Ensure applications meet business requirements and are scalable and maintainable.
• Integration:
  • Integrate ServiceNow with third-party products using APIs, JDBC, and other integration methods.
  • Develop and maintain integration solutions to ensure seamless data flow between systems.
• Technical Expertise:
  • Create and maintain technical documentation for custom applications and integrations.
  • Troubleshoot and resolve issues related to custom applications and integrations.
• Collaboration:
  • Work closely with stakeholders to gather requirements and provide technical solutions.
  • Provide training and support to team members on custom applications and integrations.

Qualifications:

• Experience:
  • Proven experience in custom/scoped app development on the ServiceNow platform.
  • Experience with integrating ServiceNow to third-party products using APIs, JDBC, etc.
• Skills:
  • Strong problem-solving and analytical skills.
  • Excellent communication and teamwork abilities.

Teamware Solutions, a business division of Quantum Leap Consulting Private Limited, offers cutting edge industry solutions for deriving business value for our clients'? IT initiatives. Offering deep domain expertise in Banking, Financial Services and Insurance, Oil and Gas, Infrastructure, Manufacturing, Retail, Telecom and Healthcare industries, Teamware leads its service in offering skills augmentation and professional consulting services. With over 1700 professionals deputed across India, USA, Middle East and APAC, our major clients include Captive IT units in North America, India, Product Companies and IT Services firms. Our Vision Our Vision is to be among the top 10 largest global Professional Services firm in the Information Technology Space; we aim to achieve this by 2023, when we complete 20 years.

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