Job Description
ServiceNow Developer
Remote
Candidate should have Hands on Experience in ITSM, ITOM, HAM
Candidate should work in PST Hours
Job Summary:
- We are seeking an experienced ServiceNow Developer with 5+ years of expertise in designing, developing, and implementing ServiceNow solutions.
- The ideal candidate will be responsible for providing process-driven solutions while leveraging ServiceNow's out-of-the-box capabilities to meet business requirements.
- You should have excellent communication skills, be a self-starter, and be familiar with Core modules, ITSM, ITOM, HAM tables, Service Portal, and Catalogs. CSA and CAD certifications are required.
Key Responsibilities:
- Collaborate with stakeholders to understand high-level business requirements and translate them into functional ServiceNow solutions.
- Design, develop, and implement solutions using ServiceNow out-of-the-box (OOTB) capabilities, minimizing custom code where possible.
- Provide process-driven solutions to improve efficiency and meet organizational objectives.
- Work on ServiceNow Core, ITSM (Incident, Problem, Change), ITOM (CMDB, Discovery), and HAM (Hardware Asset Management) modules.
- Develop and customize Service Portals and Catalogs (Service Catalog, Record Producers, Order Guides).
- Write and maintain JavaScript code for customizations including business rules, client scripts, UI actions, and script includes.
- Manage the end-to-end implementation and development lifecycle within the ServiceNow platform.
- Troubleshoot and resolve issues related to workflows, integrations, and performance.
- Ensure system stability and scalability by implementing best practices in ServiceNow development.
- Collaborate with cross-functional teams for continuous improvement of ServiceNow processes.
- Participate in ServiceNow upgrades and patching to ensure smooth functioning of all environments.
- Maintain documentation for all processes, configurations, and customizations.
- Stay updated on the latest ServiceNow releases and features.
Mandatory Skills
- 5+ years of hands-on experience working with ServiceNow, including design, development, and administration.
- Proven experience in providing process-driven solutions on the ServiceNow platform.
- Strong understanding of Core ServiceNow modules, including ITSM, ITOM, and HAM.
- Experience working with Service Portal and Catalogs.
- Proficient in JavaScript for developing scripts and customizing workflows within ServiceNow.
- Must be a self-starter capable of managing tasks independently and taking ownership of projects.
- Excellent verbal and written communication skills for interacting with both technical and non-technical stakeholders.
- ServiceNow CSA (Certified System Administrator) and CAD (Certified Application Developer) certifications are mandatory.
- Experience with ServiceNow integrations (REST, SOAP) and data imports.
- Familiarity with Flow Designer, Orchestration, and Automated Test Framework (ATF).
- Experience with DevOps and CI/CD pipeline integration in ServiceNow
Job Tags
Full time, Remote job,