Field Service Engineer - Boston Job at Wright Technical Services, Boston, MA

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  • Wright Technical Services
  • Boston, MA

Job Description

Wright Technical services is supporting a top client in the CNC machine space who is looking to add a Field Service Engineer to their team in the Northeast. This individual will be a member of the Customer Support Department and be responsible for the installation, maintenance, trouble shooting and repair of their machinery at customer locations. The right candidate will be a customer focused professional with a positive attitude and great customer service skills.

 

Responsibilities:

  • Install, maintain, and repair CNC machines and other industrial equipment
  • Provide on-site technical support to clients
  • Diagnose and troubleshoot equipment issues
  • Perform preventative maintenance on equipment
  • Train clients on proper use and maintenance of equipment
  • Document all service and repair activities
  • Collaborate with other team members to ensure client satisfaction

Requirements:

  • Associate’s degree in a related field or equivalent experience
  • Minimum of 3 years of experience as a Maintenance Technician or Field Service Engineer
  • Experience with CNC installation and repair
  • Experience with industrial maintenance repair
  • Strong problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Willingness to travel to client sites as needed

Job Tags

Full time,

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