Job Description

Clinical Research Director
Charter Research is dedicated to the discovery of future medicines to improve the lives of your family, friends, and neighbors. At our research centers in Orlando and The Villages, Florida, we conduct clinical trials to test innovative new treatments so that people everywhere can live healthier lives.

We are seeking an experienced and motivated Director at our clinical research site in Orlando to lead the sites Patient Engagement Team.  This leader is responsible for ensuring a continuous and growing volume of new screens to support the sites enrolling clinic trials. The Director will have oversight of community and event marketing, physician partnerships, patient recruitment, and prescreening.

At Charter Research you will be part of a passionate team that is committed to the advancement of medicine. If you are ready to join a fast growing, innovative company whose bottom line is doing the right thing- then apply today!

RESPONSIBILITIES

1. Develop, implement, and maintain a variety of patient engagement initiatives and staff standards and procedures to increase patient participation in clinical trials and grow the number of screens per month.
2. Work closely with the Site Director and clinic team to ensure smooth delivery of a high volume of well-qualified screens to the clinic.
3. In collaboration with the Site Director, establish screening goals aligned with the sites enrolling studies and the sites internal enrollment goals, and motivate your team to achieve the goals.
4. Improve organizational systems and processes to increase conversion rates of leads to prescreens, prescreens to screens, and leads to screens.
5. Plan and lead the execution of day-to-day activities for community and event marketing, physician partnerships, patient recruitment, and prescreening .
6. Initiate, develop, grow, and maintain relationships with local physicians and other community groups, increasing access to enriched patient populations and providing clinical research opportunities to the local community.
7. Provide daily guidance to team members to work effectively together as a high-performance team and achieve results.
8. Utilize performance metrics to identify areas of low performance and implement process improvements.
9. Ensure participation of patients from a variety of racial and ethnic backgrounds to meet diversity goals for enrollment.
10. Stay actively involved in the clinical trials landscape, especially regarding patient recruitment strategies and tactics, identifying trends and growth opportunities.
11. Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES
Carry out supervisory responsibilities in accordance with the companys policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching and mentoring employees; addressing complaints and resolving problems. Responsible for the overall direction, coordination, and evaluation of the Patient Engagement Team.

KNOWLEDGE, SKILLS, AND ABILITIES

1. Growth mindset with demonstrated ability to deliver results and achieve growth goals by developing and improving organizational systems and processes and hiring and training team members to work effectively together as a high-performance team.
2. Ability to manage and lead people, develop relationships, and build teams that succeed in delivering on assigned metrics.
3. Excellent critical thinking skills, with ability to develop comprehensive solutions and solve problems independently.
4. Proven organizational skills and ability to manage multiple people and projects simultaneously.
5. Excellent communication, presentation, and persuasion skills, with demonstrated ability to collaborate and influence across teams.
6. Proven ability to create a comprehensive site-wide patient engagement plan and successfully direct the implementation of all aspects of the plan.
7. Ability to see and plan the big picture, work on granular details, and understand how the granular details connect to the big picture.
8. Strong focus on execution and results, with the ability to consistently meet deadlines and achieve goals.

QUALIFICATIONS

1. Bachelors degree required. Masters degree preferred.
2. CCRC, CCRP, and/or ACRP-CP (or equivalent) professional certification preferred.
3. At least five (5) years experience in a management role, with demonstrable results in managing a team, improving processes, and delivering year-over-year quantifiable growth in key metrics.

PHYSICAL REQUIREMENTS

1. Prolonged periods of sitting at a desk and working on a computer.
2. Prolonged periods of walking, standing, speaking, and moving.
3. Must be able to lift up to 30 pounds at times.

Charter Research provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Job Tags

Local area,

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