Cash Collector Job at Global Channel Management, Inc., Horsham, PA

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  • Global Channel Management, Inc.
  • Horsham, PA

Job Description

Cash Collector needs 5-7 years of experience required in North America/Canada Collections
Cash Collector requires:
-ERP knowledge
-Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen
-Proficiency in GETPAID/Collection tools.
-Work experience in a shared service contact center is mandatory
-Driving to the other offices when necessary for collaboration and training.

Cash Collector duties:
-Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.
-Analyze accounts and achieve collection targets as per Dialer Strategy
-Responsible for overseeing collection activities of all the active customers of North America & Canada customers.
-Manage collections and provide early stage customer service to avoid any customer complaints.
Coordinate with the cash applications team for accurate application of funds and remittance advice.
-Work on disputes of assigned portfolio to drive resolution/closure.
-Work on unapplied cash of assigned portfolio.
-Manage portfolio review calls with internal/external stakeholders.
Employment Type: Full-Time
Salary: $ 25.00 Per Hour

Job Tags

Hourly pay, Full time, Work experience placement,

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